Yealink SIP-T20P User Manual

Basic Call Features
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message to the other party while waiting.
To place a call on hold:
1. Press during a call.
The phone LCD screen shows the call is on hold and the line LED flashes green.
Note
To resume a held call:
1. Press again.
Multiple Calls on Hold:
If multiple calls are placed on hold, press or to switch between the calls, and
then press to retrieve the desired call.
If more than two calls are on hold, an indication appears on the LCD screen, for
example ―1/3‖, indicating that this is the first call out of three calls.
If multiple calls are on hold on more than one line keys, you can view the details of the
calls by pressing the corresponding line key, and then press to retrieve the call.
You can use the DND feature to reject the incoming calls automatically on the phone
and the callers can hear a busy signal or a message depending on your server.
You can enable/disable the DND feature for the phone, or you can customize the DND
feature for each account. The following describes the DND key modes:
 Phone (default): When the DND key mode is ―phone‖, it means the DND feature
applies to all accounts.
 Custom: When the DND key mode is ―custom‖, it means that you can configure the
DND feature for each account.
To configure the DND key mode via web user interface:
1. Click on Phone->Features->DND>>.
The phone will beep softly every 30 seconds to remind you that you still have a call on
hold.
1234
Hold 01:20

Yealink SIP-T20P Specifications

General

Keypad number of keys	31
Speakerphone	Yes
Voice codecs	G.711, G.722, G.723.1, G.726
Mounting	Desk/Wall
Handset type	Wired handset
Product type	IP Phone
Product color	Black
Touchscreen	-
Lines quantity	2 lines
Phonebook capacity	1000 entries
Number of VoIP accounts	2
Bluetooth	No
Security algorithms	HTTPS, SSL/TLS
AC adapter input voltage	100 - 240 V
AC adapter output voltage	5 V
Power consumption (typical)	2.6 W
Operating relative humidity (H-H)	10 - 95 %
Compliance industry standards	IEEE 802.3af
Number of handles included	1 pc(s)

Weight and Dimensions

Depth	200 mm
Width	185 mm
Height	90 mm
Weight	770 g