User Guide SIP-T20P IP Phone
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7. Enter the call park feature code (contact your system administrator for it) in the
Value field.
8. Press to accept the change.
You can also configure a call park key via web user interface at the path Phone->DSS
Keys.
To use the Call Park feature:
1. User on phone A places a call to phone B.
2. User on phone A wants to take the call in a conference room for privacy, then
presses the call park key on phone A.
3. User on phone A walks to an available conference room where the phone is
designated as phone C. The user dials the call park retrieve feature code to retrieve
the parked call.
The system establishes call between phone C and B.
Note
You can use call pickup feature to answer someone else’s incoming call on the phone.
The SIP-T20P IP phone supports the direct call pickup and group call pickup features.
Direct call pickup is used for picking up a call that is ringing at a specific phone number.
Group call pickup is used for picking up a call that is ringing at any phone number in the
group. The pickup group should be predefined, contact your system administrator for
more information.
Note
Direct Call Pickup
To configure a pickup key via phone user interface:
1. Press .
The call park feature code and call park retrieve feature code are predefined on the
system server. Contact your system administrator for more information.
If the parked call is not retrieved within a period of time assigned by the system, the
phone performing call park feature will receive call back.
If there are many incoming calls at the same time, pressing the pickup key on the phone
will pick up the call that rings first.
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