Yealink T42S

Administrator’s Guide for SIP-T2 Series/T4 Series/T5 Series IP Phones
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Web UI
Account->Advanced->ACD Subscribe Period(120~3600s)
Parameter
acd.enable
<y0000000000xx>.cfg
Description
It enables or disables the IP phone to automatically change the status of the ACD
agent to available after the designated time.
Note: It works only if “account.X.acd.enable” is set to 1 (Enabled).
Permitted
Values
0-Disabled
1-Enabled
Default
0
Web UI
Features->ACD->ACD->ACD Auto Available
Parameter
features.homescreen_softkey.acd.enable
<y0000000000xx>.cfg
Description
It enables or disables the IP phone to display the ACD softkeys such as Login or
Logout on the idle screen.
Note: It works only if “account.X.acd.enable” is set to 1 (Enabled).
Permitted
Values
0-Disabled
1-Enabled
Default
1
Parameter
account.X.acd.unavailable_reason_enable
[1]
<MAC>.cfg
Description
It enables or disables the unavailable/away reason code feature.
Note: It works only if “account.X.acd.available" is set to 1 (Enabled).
Permitted
Values
0-Disabled
1-Enabled, the unavailable/away reason of agent state will be displayed on the IP
phone LCD screen (for example, on lunch, in the bathroom, taking a coffee break or a
personal break).
Default
0
Parameter
acd.auto_available_timer
<y0000000000xx>.cfg
Description
It configures the interval (in seconds) for the status of the ACD agent to be
automatically changed to available.
Note: It works only if “account.X.acd.enable” and “acd.auto_available” are set to 1
(Enabled).
Permitted
Values
Integer from 0 to 120
Default
60
Web UI
Features->ACD->ACD->ACD Auto Available Timer (0~120s)
[1]
X is the account ID. For T54S/T48S/T48G/T46S/T46G/T29G, X=1-16; for T52S/T42G/T42S, X=1-12; for