Yealink W52P & W52H Cordless IP Phone
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Call Forwarding Always
Automatically redirect all incoming calls to another number. When the service is active, a
reminder will be displayed on your phone. You can also set your phone to play a Ring
Reminder when a call is forwarded. The default setting for Call Forwarding Always is off.
To activate this feature:
1. Dial the Activation Code *72, then press Dial or .
2. At the prompt, dial the phone number where you want your calls to be directed and
press #.
3. Once the system plays a confirmation message, hang up.
To turn this feature off:
1. Dial the Deactivation Code *73, then press Dial or .
Call Forwarding Busy
Automatically redirect incoming calls to another number when your line is busy. The
default setting for Call Forwarding Busy is off.
To activate this feature:
1. Dial the Activation Code *90, then press Dial or .
2. At the prompt, dial the phone number where you want your calls to be directed and
press #.
3. Once the system plays a confirmation message, hang up.
To turn this feature off:
1. Dial the Deactivation Code *91, then press Dial or .
Call Forwarding No Answer
Automatically redirect incoming calls to another number when you do not answer your
phone after a certain number of rings. The default setting for Call Forwarding No Answer
is off. The default number of rings is 3.
To activate this feature:
1. Dial the Activation Code *92, then press Dial or .
2. At the prompt, dial the phone number where you want your calls to be directed and
press #.
3. Once the system plays a confirmation message, hang up.
To turn this feature off:
1. Dial the Deactivation Code *93, then press Dial or .
Call Forward Not Reachable
Automatically redirect incoming calls to another number if your number is
unreachable. The default setting for Call Forwarding Not Reachable is off.
To activate this feature:
1. Dial the Activation Code *94, then press Dial or .
2. At the prompt, dial the phone number where you want your calls to be
directed and press #.
3. Once the system plays a confirmation message, hang up.
To turn this feature off:
1. Dial the Deactivation Code *95, then press Dial or .
Call Pickup
Pick up (answer) any ringing line within your Call Pickup group. If more than one
line in the Call Pickup group is ringing, the call that has been ringing the longest is
picked up.
To pickup a call:
1. Dial the Activation Code *98, which will connect you to the ringing party.
• If only one other call, the call can be retrieved if it is active, held or remotely held
Call Return
Call the last party that called you. Both answered and unanswered calls can be
returned.
To return a call:
1. Without picking up the handset, dial the Activation Code *69, then press Dial or
. The last calling party will be called as if you dialed the number directly.
Note: can only return calls to numbers that are acceptable to your Outgoing
Direct Voice Mail Transfer
Transfer a caller on hold to your voice mail or someone else’s voicemail.
To activate this feature:
1. While on a call, press the Transfer soft key, then dial the Activation Code *55.
An announcement will play explaining how to transfer the held caller to your
voice mailbox (or anyone else’s voice mailbox).
2. To transfer to your own VM, press #.
-or-
To transfer to another user’s VM, dial the user’s extension and hit #. The call is
released from initiator’s handset and the person transferred to will get VM.
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