14
5. Troubleshoo ng
Ei²
GenSalt OE
Ei²Expert Possible causes Solu ons
"FLASH"
INVERSION The self-cleaning cycle is automa c;
this message is not an error code
but an informa on message.
• Wait for about 10 minutes and chlorine
produc on will resume automa cally at
the previously set level.
/
HIGH SALT • Salt overload (> 10 g/L). • Par ally drain the pool to reduce the salt
concentra on.
"Salt" indicator
on
CHECK SALT • Lack of salt (< 3 g/L) due to water
loss or dilu on ( lter backwash,
water renewal, rain, leaks, etc.).
• Pool water temperature too low
(< 18 °C, variable).
• Cell scaled up or worn.
• Add salt to the pool to keep the level at
4 g/l. If you do not know the salt level or
how to test it, consult your retailer.
• Basic produc on limita on signal when
the water is too cold. Reduce chlorine
produc on or add salt to compensate.
• Clean or replace the cell.
"Flow" indicator
on
NO FLOW • The lter pump has stopped or is
defec ve.
• Presence of air or gas in the cell
(incorrect lling with water).
• By-pass valve(s) closed.
• Flow switch and/or cell
disconnected or defec ve.
• Check the pump and its programming
clock, the lter, the skimmer(s), and the by-
pass valves. Clean them if necessary.
• Check the wire connec ons (cell and fl ow
switch).
• Check that the fl ow switch is working
correctly (replace it if necessary).
/
CHECK PUMP • This message is displayed
alternately with the "NO
FLOW" message if the situa on
con nues.
• Perform the same checks as above.
/
PROD. ER-
ROR
• Short-circuit in the cell or cable
disconnected/badly connected.
• Worn electrode.
• Very low salt or no salt.
• Salt not yet suffi ciently diluted.
• Check the cell connec ons.
• Replace the cell.
• Have the control box (printed circuit board
and transformer) checked by a quali ed
technician if necessary.
• Add salt to the pool to keep the level at 4
g/l.
/
OVERHEAT-
ING
• Appliance internal temperature
over 70 °C.
• Appliance internal temperature
over +80°C.
• The appliance reduces its produc on to
50%.
• Produc on stops.
• Produc on restarts automa cally when the
temperature drops.
/
All
se ngs
lost
• The appliance has stopped saving
the se ngs (produc on level,
power, me, language, mers,
etc.)
• Check the accumulator.
• Replace it if necessary (3V accumulator,
type "CR2032"), see “2.5.2 Connec on
to an electric roller shu er” to open and
close the box.
• Reprogramme the di erent se ngs in
the appliance, see “”, “3.2.5 “SUMMER”
and “WINTER” modes and se ng the
“Timers””, “3.2.6 “Internal se ngs” menu”.
==> If the problem continues contact your retailer
.
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