Configuration
2 - 26 Network T8 Control Unit – Version 2.0 02060220.fm 11.12.07/Ch,Kx
Further troubleshooting tips
Have both systems (PC and machine) been switched off and, after a brief delay,
back on following completion of all configuration routines?
If applicable, are the RJ45 cabling and connectors correct?
D crossed patch cable in case of direct connection from network card to
network card
D uncrossed patch cable if the network users are connected via a hub
Could it be that the RJ45 cables are defective?
D Test cables on a functioning network
D Change cables
Is the network card installed correctly and do any resource conflicts arise?
D Depending on the operating system, check in the device manager or
control panel /hardware etc.
Is a firewall or an antivirus program enabled on the PC that is preventing the data
exchange?
D With Windows XP and Windows firewall switched on:
From the Start menu and Settings option, start the Control Panel pro-
gram. In the Control Panel double-click Windows Firewall. On the
Advanced tab under ICMP settings switch on the Allow incoming echo
request option.
D With Windows Vista and Windows firewall switched on:
From the Start menu and the Search option, select the For
filesorFolders… option. Enter Firewall as the search term. Then dou-
ble-click the search result Windows Firewall with Advanced Security.
There, click on Incoming Rules and activate the ruleFile and printer
sharing (echo request – ICMPv4 incoming). If multiple rules are pres-
ent, you can verify which one is relevant for you in the Network
and sharing center. (You can start the Network and sharing center by
keying in net as the search term.)
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