124
Problem Possible causes Possible solution
Unable
to select
certain
features
Your service provider does not
support these features, or you
have not applied for services
that provide these features.
Contact your service provider.
Battery not
charging
The battery or battery charger
is damaged.
Contact the dealer.
The phone’s temperature
is below 32°F (0°C) or above
113°F (45°C).
Adjust the battery charging
environment to avoid extremes
of temperature.
Poor contact between the
battery and charger.
Check all connectors to make
sure all connections have been
properly made.
Shortened
standby
time
The standby time is related to
your service provider system
conguration. The same
phone used with dierent
service providers’ systems will
not provide exactly the same
length of standby time.
If you are located in an area
where signaling is weak,
temporarily power o the
phone.
The battery is depleted. In high-
temperature environments,
battery life will be shortened.
Use a new battery.
If you are not able to connect
to the network, the phone
will continue to send out
signals as it attempts to
locate a base station. Doing
so consumes battery power
and will consequently shorten
standby time.
Change your location to
one where the network is
accessible, or temporarily
turn o your phone.
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