For Assistance 281
Solution 5: Is a disabled access point set? To reset to initial settings:
From home, tap Apps > Settings > Mobile networks > Access Point Names >
Menu > Reset to default.
Problem: Battery level goes down quickly.
Solution: Are you where signal is weak or have been out of service area for a long period? Calling
where signal is weak or being out of service area uses a lot of battery.
Problem: Cannot install applications.
Solution: Applications cannot be installed with only a little free space on the phone or SD card. To
check free space, see Storage Settings. Applications not supported by your phone cannot be installed.
Problem: Cannot unlock screen.
Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace the
battery, and then power the phone on again. Data that was being edited is erased after the phone is
powered on again.
Specifications
The following tables list your phone’s and battery’s specifications.
Phone Specifications
Handset alone: Approx. 117 g
Battery installed: Approx. 175 g
3G: Approx. 574 hours
4G: Approx. 544 hours
Approx. 154.3 x 76 x 9.3 mm