ZyXEL Communications DX5301-B3 - Part III: Troubleshooting and Appendices; Troubleshooting and Appendices

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PART III

Troubleshooting and

Appendices

Appendices contain general information. Some information may not apply to your Zyxel Device.

Main Page

default chapter3
- Document Conventions3
- Contents Overview4
- Table of Contents4
- Table of Contents6
- Part I: User's Guide18
- User's Guide18
- Introducing the Zyxel Device19
- Overview19
- Multi-Gigabit Ethernet22
- Example Applications23
- Internet Access23
- WAN Priority24
- Dual-Band Wifi25
- Voip Applications26
- Zyxel Device's USB Support26
- Good Habits for Managing the Zyxel Device28
- Ways to Manage the Zyxel Device28
Chapter 2 Hardware29
- AX7501, EX5501 and PX750129
- Hardware29
- LED Indicators Panel29
- DX3300-T0, EX3300-T0, EX2210-T0, DX3301-T0 and EX3301-T032
- DX5301-B2/B3, EX5300-B3 and EX5301-B335
- DX5401-B0 and EX5401-B038
- EX5600-T1, EX5601-T0 and EX5601-T140
- EX5501, AX7501 and PX750143
- Ports Panel43
- DX3300-T0, DX3301-T0, DX5301-B2/B3, DX5401-B0, EX3300-T0/EX2210-T0, EX3301-T0, EX5300-B3, EX5301-B3 and EX5401-B044
- EX5600-T1, EX5601-T0, and EX5601-T149
- WPS Button54
- RESET Button55
- Access the Web Configurator56
Chapter 3 Web Configurator56
- Overview56
- Web Configurator56
- Settings Icon58
- Web Configurator Layout58
Chapter 4 Quick Start67
- Overview67
- Quick Start67
- Quick Start Setup67
- Quick Start Setup - Time Zone67
- Quick Start Setup - Internet Connection68
- Successful Internet Connection68
- Quick Start Setup - Finish69
- Quick Start Setup - Wifi69
- Unsuccessful Internet Connection69
Chapter 5 Tutorials70
- Overview70
- Setting up a DSL Connection70
- Tutorials70
- Wired Network Setup70
- Setting up an Ethernet Connection73
- Wifi Network Setup75
- Changing Security on a Wifi Network76
- Connecting to the Zyxel Device's Wifi Network Using WPS78
- Setting up a Guest Network82
- Setting up Two Guest Wifi Networks on Different Wifi Bands86
- File Sharing91
- USB Applications91
- Configuring a Firewall Rule95
- Network Security95
- Using FTP95
- Parental Control98
- Configuring a MAC Address Filter104
- Adding a SIP Service Provider105
- Configuring Voip105
- Internet Calls105
- Adding a SIP Account106
- Configuring a Phone107
- Making a Voip Call108
- Backing up the Device Configuration109
- Device Maintenance109
- Upgrading the Firmware109
- Restoring the Device Configuration110
- App Tutorials112
Chapter 6 App Tutorials112
- Overview112
- What You Can Do112
- Mpro Mesh Network113
- General Wifi Settings115
- Locations of the Extenders117
- Mpro Mesh Network Setup118
- Setting up an Mpro Mesh Router and Mpro Mesh Extender with a Wifi Connection119
- Setting up a Non-Mpro Mesh Router and Mpro Mesh Extender with a Wired Connection120
- Home Screen122
- Network Management with the Mpro Mesh App122
- Devices Screen124
- Wifi Screen126
- Account Screen130
- Part II: Technical Reference132
- Technical Reference132
Chapter 7 Connection Status133
- Connection Status133
- Connection Status Overview133
- Connectivity133
- Icon and Device Name135
- System Info135
- Wifi Settings138
- Guest Wifi Settings139
- Lan141
- The Parental Control Screen142
- Create a Parental Control Profile143
- Broadband146
Chapter 8 Broadband146
- Overview146
- What You Can Do in this Chapter146
- What You Need to Know147
- Before You Begin150
- Broadband Settings for DSL Routers150
- Add or Edit Internet Connection151
- Broadband Settings for Ethernet, AON and PON Routers159
- Add or Edit Internet Connection160
- Cellular Backup167
- Broadband Advanced Screen173
- Technical Reference177
Chapter 9 Wireless182
- Overview182
- What You Can Do in this Chapter182
- What You Need to Know182
- Wireless182
- Wireless General Settings183
- More Secure (Recommended)186
- No Security186
- Guest/More AP Screen188
- The Edit Guest/More AP Screen188
- MAC Authentication191
- Wps192
- Wmm194
- Others Screen195
- Channel Status197
- Mesh198
- Technical Reference201
- Wifi Network Overview201
- Additional Wireless Terms203
- Wifi Security Overview203
- Bss205
- Signal Problems205
- Mbssid206
- Preamble Type206
- Wifi Protected Setup (WPS)206
Chapter 10 Home Networking212
- Home Networking212
- Overview212
- What You Can Do in this Chapter212
- What You Need to Know212
- Before You Begin214
- LAN Setup214
- Before You Begin219
- Static DHCP219
- Upnp221
- LAN Additional Subnet222
- STB Vendor ID224
- TFTP Server Name225
- Wake on LAN225
- Technical Reference226
- DHCP Setup227
- DNS Server Addresses227
- Lan Tcp/Ip227
- Turn on Upnp in Windows 10 Example228
- Auto-Discover Your Upnp-Enabled Network Device230
- Web Configurator Easy Access in Windows 10233
Chapter 11 Routing236
- Configure Static Route236
- Overview236
- Routing236
- Add or Edit Static Route237
- DNS Route241
- Add or Edit DNS Route242
- Policy Route242
- Add or Edit Policy Route243
- Rip245
- RIP Overview245
Chapter 12 Quality of Service (Qos)246
- Qos Overview246
- Quality of Service (Qos)246
- What You Can Do in this Chapter246
- What You Need to Know246
- Quality of Service General Settings248
- Queue Setup250
- Add a Qos Queue251
- Qos Classification Setup252
- Add or Edit Qos Class253
- Qos Shaper Setup257
- Add or Edit a Qos Shaper258
- Add or Edit a Qos Policer259
- Qos Policer Setup259
- Technical Reference261
- Network Address Translation (NAT)266
- Overview266
- What You Can Do in this Chapter266
- What You Need to Know266
- Port Forwarding267
- Add or Edit Port Forwarding268
- Port Triggering270
- Add or Edit Port Triggering Rule272
- Dmz273
- Alg274
- Address Mapping275
- Address Mapping Screen275
- Add New Rule Screen276
- Sessions278
- Technical Reference278
- NAT Definitions279
- What NAT Does279
- How NAT Works280
- NAT Application280
Chapter 14 DNS283
- Dns283
- DNS Overview283
- What You Can Do in this Chapter283
- DNS Entry284
- What You Need to Know284
- Add or Edit DNS Entry285
- Dynamic DNS285
Chapter 15 IGMP/MLD287
- Igmp/Mld287
- IGMP/MLD Overview287
- The IGMP/MLD Screen287
- What You Need to Know287
Chapter 16 VLAN Group290
- Overview290
- VLAN Group290
- What You Can Do in this Chapter290
- Add or Edit a VLAN Group291
- VLAN Group Settings291
Chapter 17 Interface Grouping293
- Interface Grouping293
- Interface Grouping Overview293
- What You Can Do in this Chapter293
- Interface Group Configuration294
- Interface Grouping Criteria298
Chapter 18 USB Service300
- USB Service300
- USB Service Overview300
- What You Can Do in this Chapter300
- What You Need to Know300
- Before You Begin301
- USB Service301
- Add New Share303
- Add New User Screen304
- Media Server304
Chapter 19 Firewall306
- Firewall306
- Overview306
- What You Need to Know about Firewall306
- Firewall307
- Firewall General Settings308
- What You Can Do in this Chapter308
- Protocol (Customized Services)309
- Access Control (Rules)310
- Add Customized Service310
- Add New ACL Rule311
- Dos313
- Firewall Rules Overview314
- Firewall Technical Reference314
- Guidelines for Security Enhancement with Your Firewall315
- Security Considerations316
Chapter 20 MAC Filter317
- MAC Filter317
- MAC Filter Overview317
- Add New Rule318
Chapter 21 Home Security320
- Home Security320
- Home Security Overview320
Chapter 22 Parental Control322
- Parental Control322
- Parental Control Overview322
- Parental Control Schedule322
- Add or Edit a Parental Control Profile323
- Define a Schedule324
- Parental Control Scheduled Profile324
- Parental Control Schedule and URL Filter325
- Add or Edit a Parental Control Profile327
Chapter 23 Scheduler Rule331
- Scheduler Rule331
- Scheduler Rule Overview331
- Scheduler Rule Settings331
- Add or Edit a Schedule Rule332
- Certificates333
- Certificates Overview333
Chapter 24 Certificates333
- Local Certificates333
- What You Can Do in this Chapter333
- What You Need to Know333
- Create Certificate Request335
- View Certificate Request335
- Trusted CA337
- Import Trusted CA Certificate338
- Certificates Technical Reference339
- View Trusted CA Certificate339
- Verify a Certificate340
Chapter 25 Voice342
- Overview342
- Voice342
- What You Can Do in this Chapter342
- What You Need to Know about Voip342
- Before You Begin343
- SIP Account343
- Add or Edit SIP Account344
- SIP Account Entry Edit344
- Provider Entry Add or Edit349
- SIP Service Provider349
- Phone353
- Phone Device353
- Phone Device Edit354
- Phone Region355
- Call Rule356
- Call History357
Chapter 26 Log359
- Log359
- Log Overview359
- What You Can Do in this Chapter359
- What You Need to Know359
- System Log360
- Security Log361
Chapter 27 Traffic Status362
- Traffic Status362
- Traffic Status Overview362
- WAN Status362
- What You Can Do in this Chapter362
- LAN Status364
- NAT Status365
Chapter 28 Voip Status366
- Voip Status366
- Voip Status Screen366
- ARP Table369
- ARP Table Overview369
Chapter 29 ARP Table369
- How ARP Works369
Chapter 30 Routing Table371
- Routing Table371
- Routing Table Overview371
Chapter 31 Multicast Status374
- Multicast Status374
- Multicast Status Overview374
- The IGMP Status Screen374
- The MLD Status Screen375
Chapter 32 Xdsl Statistics376
- Overview376
- Xdsl Statistics376
Chapter 33 WLAN Station Status379
- WLAN Station Status379
- WLAN Station Status Overview379
- Cellular Statistics381
- Cellular Statistics Overview381
- Cellular Statistics Settings381
Chapter 34 Cellular Statistics381
Chapter 35 System383
- System383
- System Overview383
Chapter 36 User Account384
- User Account384
- User Account Overview384
- User Account Add or Edit385
Chapter 37 Remote Management387
- MGMT Services387
- Overview387
- Remote Management387
- What You Can Do in this Chapter387
- Add Trust Domain389
- Trust Domain389
Chapter 38 SNMP391
- Overview391
- Snmp391
- SNMP Settings392
Chapter 39 Time Settings394
- Time394
- Time Settings394
- Time Settings Overview394
Chapter 40 Email Notification397
- Email Notification397
- Email Notification Overview397
- E-Mail Notification Edit398
Chapter 41 Log Setting400
- Log Setting400
- Log Setting Overview400
- Example Email Log402
Chapter 42 Firmware Upgrade404
- Firmware Upgrade404
- Overview404
- Backup/Restore407
- Backup/Restore Overview407
Chapter 43 Backup/Restore407
- Reboot409
Chapter 44 Diagnostic410
- Diagnostic410
- Diagnostic Overview410
- What You Can Do in this Chapter410
- What You Need to Know410
- Ping/Traceroute/Nslookup Test/ Speed Test411
- Ag (CFM)412
- Ah (OAM)413
- OAM Ping414
- Part III: Troubleshooting and Appendices417
- Troubleshooting and Appendices417
Chapter 45 Troubleshooting418
- Overview418
- Power and Hardware Problems418
- Troubleshooting418
- Device Access Problems419
- Internet Problems422
- Wifi Problems423
- Upnp Problems424
- USB Problems424
Appendix A Customer Support425
Appendix B Wireless Lans430
Appendix C Ipv6443
Appendix D Services449
Appendix E Legal Information453
- Index460

ZyXEL Communications DX5301-B3 - Part III: Troubleshooting and Appendices; Troubleshooting and Appendices

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