Chapter 21 Troubleshooting
NWA3000-N Series User’s Guide
270
1 Make sure you have entered the user name and password correctly. The default
password is 1234. This fields are case-sensitive, so make sure [Caps Lock] is not
on.
2 You cannot log in to the web configurator while someone is using Telnet to access
the NWA3000-N series AP. Log out of the NWA3000-N series AP in the other
session, or ask the person who is logged in to log out.
3 Disconnect and re-connect the power adaptor or PoE power injector to the
NWA3000-N series AP.
4 If this does not work, you have to reset the device to its factory defaults. See
Section 21.6 on page 277.
I cannot access the NWA3000-N series AP via the console port.
1 Check to see if the NWA3000-N series AP is connected to your computer's console
port.
2 Check to see if the communications program is configured correctly. The
communications software should be configured as follows:
VT100 terminal emulation.
115200 bps is the default speed on leaving the factory. Try other speeds in case
the speed has been changed.
No parity, 8 data bits, 1 stop bit, data flow set to none.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to
upload new firmware.
See the troubleshooting suggestions for I cannot see or access the Login screen in
the web configurator. Ignore the suggestions about your browser.
21.4 Internet Access
I cannot access the Internet.
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