Packet trace by NXC
To confirm that the NXC has communication with LDAP server when the
station do the 802.1X authentication.
The default port of LDAP server is 389.
[CLI]: packet
-trace int
erface <INTERFACE> port <port
number>
After typing the CLI command, and then let the station connect to the SSID
to do the authentication.
4 Information collection and report the issue to the HQ.
After check the configuration and network verification and the
authentication are still failed, please collect the information for us to
analyze the symptom.
Check all the options and press the bottom ”Collect Now”. It is necessary
wait for some minutes.
Figure 273 MAINTENANCE > Diagnostics > Diagnostics > collect on
controller > Collect Now.
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