Chapter 46 Diagnostics
ZyWALL/USG Series User’s Guide
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The following table describes the labels in this screen.
46.2.1 The Diagnostics Files Screen
Click Maintenance > Diagnostics > Files to open the diagnostic files screen. This screen lists the
files of diagnostic information the ZyWALL/USG has collected and stored in a connected USB
storage device. You may need to send these files to customer support for troubleshooting.
Figure 645 Maintenance > Diagnostics > Files
The following table describes the labels in this screen.
Table 384 Maintenance > Diagnostics
LABEL DESCRIPTION
Filename This is the name of the most recently created diagnostic file.
Last modified This is the date and time that the last diagnostic file was created. The format is
yyyy-mm-dd hh:mm:ss.
Size This is the size of the most recently created diagnostic file.
Copy the diagnostic file to
USB storage (if ready)
Select this to have the ZyWALL/USG create an extra copy of the diagnostic file
to a connected USB storage device.
Apply Click Apply to save your changes.
Collect Now Click this to have the ZyWALL/USG create a new diagnostic file.
Wait while information is collected.
Download Click this to save the most recent diagnostic file to a computer.
Table 385 Maintenance > Diagnostics > Files
LABEL DESCRIPTION
Remove Select files and click Remove to delete them from the ZyWALL/USG. Use the [Shift] and/or
[Ctrl] key to select multiple files. A pop-up window asks you to confirm that you want to
delete.
Download Click a file to select it and click Download to save it to your computer.
# This column displays the number for each file entry. The total number of files that you can
save depends on the file sizes and the available storage space.
File Name This column displays the label that identifies the file.
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