WX Series User’s Guide
164
CHAPTER 19
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
• Power and Hardware Problems
• Device Access Problems
• Internet Problems
• WiFi Problems
• Resetting the WX Device to Its Factory Defaults
• MPro Mesh App Problems
• Daisy Chain Problems
19.1 Power and Hardware Problems
The WX Device does not turn on. None of the LEDs turn on.
1 Make sure the WX Device is turned on.
2 Make sure you are using the power adapter included with the WX Device.
3 Make sure the power adapter is connected to the WX Device and plugged in to an appropriate power
source. Make sure the power source is turned on.
4 Turn the WX Device off and on.
5 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Table 12 on page 43.
2 Check the hardware connections.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the WX Device off and on.
To Next Page
Loading...
