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3Com EtherLink 3C590 - Starting the Diagnostic Program

3Com EtherLink 3C590
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4-2 CHAPTER 4: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS
The Group 2 test (for the 3C590-COMBO adapter only, not the
3C590-TPO adapter) checks the adapter’s ability to transmit
and receive data via the internal transceiver.
The Group 3 test (the Echo Exchange Test) tests the adapters
ability to transmit and receive data while on the network.
If the adapter passes all three tests successfully, hardware
failure is ruled out. If a problem still remains, look at cabling,
software, and other issues that affect functionality on the
network.
Starting the Diagnostic Program
To use the 3C59X EtherDisk diskette Configuration and
Diagnostic Program, follow these steps:
1 In the main menu, select Configuration/Diagnostic/
Troubleshooting and press [Enter].
Refer to Chapter 3 for instructions for accessing the main menu.
2 When the Configuration and Diagnostic screen appears,
select Configuration and Diagnostic Program, and press
[Enter].
If you are testing multiple adapters, a screen listing all
installed adapters appears. Highlight the adapter you want to
test and press [Enter]. A screen appears, showing the selected
adapter with the Install menu item highlighted.
3 Continue with the instructions given in the next section,
“Running the Group 1 Tests.”
You can also run the tests from the command line. At the
system prompt, type:
3C59XCFG

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