Pannoramic DESK 1.18.1 User’s Guide 5 Troubleshooting and Maintenance
5. Reattach protective covers.
6. Connect power plug and turn power supply on.
7. Launch the scanner software.
Black image – Illumination error! Probably the lamp has burned out. Please turn off the scanner
and check the lamp!
• Halogen lamp is defective
• Replace the halogen lamp (see section 5.3.2 Replacing the halogen lamp).
Virtual slide is improperly focused almost across its entire surface
• Focus range enabled
• Disable Limiting focus range.
Poor image quality
• Imaging error (for example, chromatic aberrations)
• Contact 3DHISTECH Service for support.
Warning!
Do not modify the camera driver settings, as the default factory
settings give the most accurate images.
Virtual slides show poor stitching in Pannoramic Viewer
• Scan camera not properly adjusted (for example, due to loose fixture)
• Contact 3DHISTECH Service for support.
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