Supplementary features
Aastra 632d 43
eud-1586/1.0 – R3.0 – 04.2013
Ask your system administrator whether the Call waiting function is enabled on the
system.
Answering call waiting
You are in a call and hear the call waiting tone. Another user is urgently trying to reach
you.
You can either answer, deflect or reject the call.
Call waiting
User is busy:
Press the Call waiting softkey.
➔You hear the dialling tone.
Note:
If the person rejects your call request or if call waiting is not possible, the call is,
depending on the system’s configuration, disconnected (busy tone) or for-
warded to a preconfigured destination.
Answer
Answering the call:
Press the Answer softkey.
➔The first call party is put on hold. You are now connected with the party who
initiated the call waiting.
Note:
For more detailed information on how to broker between callers or set up a
conference, please refer to the Chapters "Brokering between an enquiry call
party and your call partner", page 47 and "Making a conference call", page 47
respectively.
Deflect
Deflect call:
Press the Deflect softkey.
<Phone number>
Enter the user’s phone number and confirm with the Ok softkey.
➔Call-waiting party is put through.
Note:
You can also find the call number of the user you want in the phone book or in
a call list.
Reject
Rejecting the call:
Press the Reject softkey or the End key.
➔You remain connected with your original call partner. Depending on the sys-
tem configuration the call-waiting party hears the busy tone or he is for-
warded to a preconfigured destination.
End call
Ending a current call:
Press the End call softkey.
➔The first call is terminated. You are now connected with the party who initi-
ated the call waiting.
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