Troubleshooting 49
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Figure 51 Firmware update page
5 Click Choose File.
6 In the Open window that appears, locate and select the firmware file (.zip) sent to you by the service
representative.
7 Click Open. You return to the firmware update page. The name of the file that you selected appears
next to the Choose File button and the Update button is now active.
8 Click Update.
The file is uploaded to your system and the firmware update takes place.
NOTICE
Do not exit the browser during the firmware update process.
You need to wait for the Session Expired message before attempting to connect on the
web page.
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Figure 52 Firmware update page
Your system reboots once the firmware is updated. Multiple reboot sequences may be required
depending on actions required on the CoreSense M10.
9 After the system has been automaticaly rebooted, return to the web page and click About
CoreSense™ M10 to make sure that the application version is the one given to you by your service
representative.
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