PGC5000
PGC5000 Series Service Instructions 5 Diagnostics and troubleshooting
SI/PGC5000-EN, Rev B 12
The following table gives possible issue resolutions where applicable.
Board did not report to Oven
Controller at startup.
Check power to board. Check CAN
connections. Contact ABB.
Board identity does jot match
configuration file.
Contact ABB. Check configuration file.
Board communication not viable.
Check CAN connection to Wago module.
Refer to Wago documentation.
Two devices have the same CAN
node ID.
Correct by changing the node ID of one of the
duplicate boards.
A board that responded to the
Oven Controller is not listed in the
Contact ABB for more information. Remove
PIC Comm Error
(Hardware Error)
DSP and PIC supervisor have
stopped communicating.
Broken valve
(Hardware Error)
Valve railed startup test.
Check solenoid block cable. Replace faulty
solenoid if problems persists.
AC Fault (Hardware
Error)
DTC did not detect AC or power to
heater failed.
Check AC connections to DTC assembly. T-
Rating faults can also cause this symptom.
Current out-of-range
(Hardware Error)
Internal power test failed.
Check heater(s) to verify proper resistance.
Check heater connections.
Device did not communicate with
Oven Controller or go online.
Check board LEDs for error.
Device stopped communicating.
Check board LEDs for error. Check CANbus.
Failed to send executable code to
device.
Check board LEDs for error.
Internal power test failed.
Can be a result of PIC supervisor shutdown or
T-Rating failure. Verify heaters and
temperature feedback. Check for other
System information does not
match DTC internal setting.
Air or carrier pressure switch is
Verify proper air or carrier pressure and
increase if necessary. If pressure is correct,
DTC unable to read temperature.
Replace temperature probe. Possibly replace
Device did not communicate with
Oven Controller or go online.
Check board LEDs for error.
Device stopped communicating.
Check board LEDs for error. Check CANbus.
Failed to send executable code to
device.
Check board LEDs for error.