ABB PGC5000 Series - System backup, restore and recovery error messages

PGC5000
PGC5000 Series Service Instructions 5 Diagnostics and troubleshooting
SI/PGC5000-EN, Rev B 32
message to appear. Select the USB Eject icon and wait for the Eject Complete message to appear and then remove the
USB flash drive.
EJECT – Selecting the USB Flash Drive or the SD Card icon allows you to safely eject the USB Flash Drive or SD Card from the
Single Board Computer PCB in the Master Controller. Wait for the Eject Complete message before removing the USB Flash
Drive or SD Card. Report storage will automatically revert to RAM disk when the SD Card is not present.
5.7.2 System backup, restore and recovery error messages
The PGC5000 Backup / Restore and Recovery options include error diagnostics. Figure 5.10 shows a message display sample.
Fig. 5.10. Information/Error Popup Box
The following popup messages may display during restore and recovery operations.
Message
Meaning / Issue / Fix
Factory Configuration Restore\Configuration
Missing!
Button pressed, but a Factory Configuration is not
in local memory.
Invalid Configuration Host Mismatch
Warning!
Host Name in the configuration doesn’t match
the Host Name on the Master Controller. If
configuration is determined to agree with
analyzer perform a soft reset to correct mismatch
warning.
Invalid Configuration Model Manager Task
not started
There is an error in one of the configuration files:
Call ABB support.
Restore Point Configuration Capture
Complete
Restore Point has been written to the USB flash
drive.
Stream Data Files Capture Complete
Backup of Stream Data is complete.
Stream Data Files Delete Complete
Stream Files Deleted.
Stream Data Files No USB Drive Found
No USB flash drive found. Insert USB flash drive in
Master Controller Board.
USB Recovery Drive Creation Complete
Recovery data has been saved to the USB flash
drive.
USB Recovery Drive No USB Drive Found
No USB flash drive found. Insert USB flash drive in
Master Controller Board.
User Configuration Restore No Restore Point
Found
No Restore point files found. Restore has not
been created.
5.8 Restarting the analyzer
Restarting is the simplest repair method for the analyzer. When restarted, the Master Controller reloads the operating system
and software into its memory.
When the Master Controller’s power is cycled, it forces the analyzer to clear and reload the configuration files into Random
Access Memory (RAM), allowing the system to reinitialize all attached ovens and connected equipment.
To restart the analyzer:
1. Remove power to the Master Controller (turn OFF).
2. Restore power to the Master Controller.
3. It is not necessary to cycle oven power.