Problems at the Sensor Application Site
Problem What It May Mean What To Do
The Sensor is
not sticking
to your skin.
The site is not free
of dirt, oil, hair, or
sweat.
1. Remove the Sensor.
2. Clean the site with a plain
soap and water and then
clean with an alcohol wipe.
3. Follow the instructions in
Applying and Starting Your
Sensor sections. Consider
shaving the site, avoiding use
of lotions prior to insertion,
and applying the Sensor to
your non-dominant arm.
Skin irritation
at the Sensor
application
site.
Seams or other
constrictive clothing
or accessories
causing friction at
the site.
Ensure that nothing rubs on the
site.
You may be sensitive
to the adhesive
material.
If the irritation is where the
adhesive touches skin, contact
your health care professional to
identify the best solution.
Customer Service: 1-855-632-8658 7 Days a Week from 8AM to 8PM Eastern Standard Time.
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