Display What It May Mean What To Do
Replace
Sensor
The System has
detected a problem
with your Sensor.
Apply and start a new Sensor.
Sensor Too
Hot
Your Sensor is too
hot to provide a
glucose reading.
Move to a location where the
temperature is appropriate and
scan again in a few minutes.
Sensor Too
Cold
Your Sensor is too
cold to provide a
glucose reading.
Move to a location where the
temperature is appropriate and
scan again in a few minutes.
Enable
Bluetooth
Bluetooth was
turned off.
Follow the instructions on the
screen to turn Bluetooth on. You
will not be able to use the App
to check your glucose or start
a new Sensor until Bluetooth is
turned on.
Customer Service: 1-855-632-8658 7 Days a Week from 8AM to 8PM Eastern Standard Time.
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