Problems Starting Your Sensor or Receiving Sensor
Readings
Display What It May Mean What To Do
New Sensor
Starting Up
Sensor is not ready
to read glucose.
Wait until the 60 minute Sensor
start-up period has completed.
Scan
Timeout
The Reader is not
held close enough
to the Sensor.
Hold the Reader so the screen
touches the Sensor.
Sensor
Ended
The Sensor life has
ended.
Apply and start a new Sensor.
Signal Loss
Alarm
Sensor has not
automatically
communicated with
the Reader in the
last 20 minutes.
Make sure the Reader is within
10 meters (33 ft) of the Sensor. If
the Signal Loss Alarm continues
to show, contact Customer
Service.
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