Problems Checking Your Blood Glucose or Ketone
Problem What It May Mean What To Do
The Reader
does not
start a
test after
inserting a
test strip.
Test strip is not
inserted correctly
or not inserted fully
into the strip port.
1. With the 3 black lines facing
up, insert the test strip into
the strip port until it stops.
2. If the Reader still does not
start a test, contact Customer
Service.
Reader battery is too
low.
Charge the Reader.
The test strip is
damaged, used, or
unrecognizable by
the Reader.
Insert a new FreeStyle Precision
test strip.
Reader is outside
of its operating
temperature range.
Move the Reader to a
temperature between 10°C and
45°C and then try to power it on.
Reader is in a power
saving mode.
Press the Home Button then
insert a test strip.
94
To Next Page
Loading...
