Problems Receiving Glucose Alarms
Problem What It May Mean What To Do
You are not
receiving
glucose
alarms.
You have not turned
alarms on.
Touch the Settings symbol
and then select Alarms.
The Sensor is not
communicating with
your Reader.
or
There may be a
problem with your
Sensor or Reader.
The Sensor must be within
range (10 meters (33 ft)) of the
Reader for you to receive alarms.
Make sure that you are within
this range. You will see the
symbol at the top of the Home
screen when your Sensor is not
communicating with the Reader.
If the Signal Loss Alarm is on,
you will be notied if there has
been no communication for 20
minutes. If the Signal Loss Alarm
is on and continues to show even
when your Sensor is in range of
your device, contact Customer
Service.
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