Acteon Piezotome Cube - 10 Identifying incorrect operation; 10.1 Not working; 10.2 No spray; 10.3 The power is not as expected

10 Identifying incorrect operation
In the event of incorrect operation, refer to the tables below to quickly identify and repair the non-complex parts of the
medical device.
If the incorrect operation is not described in the tables below, please contact your supplier or the customer service
team at SATELEC, a company of Acteon group.
Do not use the medical device if it appears to be damaged or faulty. Isolate the medical device and make sure that it
cannot be used.
10.1 Not working
Symptoms: the screen of the medical device is off and the medical device is not working.
Possible causes Solutions
No electrical current Contact your electrician
Mains switch in position O Set the mains switch to position I
Faulty connection between the mains cord and the
electrical wall socket
Connect the mains cord to the electrical wall socket
Faulty connection between the mains cord and the mains
connector
Connect the mains cord to the mains connector
Mains fuses in the mains connector not working
Replace the mains fuses with fuses of the same type and
rating
Internal fuse not working Return to the Acteon Customer Service team
If the display is on, transmission failure
Turn off the medical device, wait a few seconds, then turn
it back on
Return to the Acteon Customer Service team
10.2 No spray
Symptom: There is no water spray at the tip.
Possible causes Solutions
Blocked tip Unblock the tip using an ultrasonic tank
Incorrect choice of tip Check the tip
Inadequate amount of spray Adjust the spray
Irrigation solution bag or bottle empty Install a full container
Irrigation deactivated Activate the irrigation flow
Irrigation line pinched, blocked or faulty Install a new irrigation line.
10.3 The power is not as expected
Symptoms:the tip does not vibrate at the expected frequency, the treatment is not progressing as normal and is taking
longer or is at a standstill.
Possible causes Solutions
Worn or bent tip Replace the tip
Incorrect use: incorrect angle of incidence or inadequate
pressure
Refer to the user instructions available at
www.acteongroup.com
10.4 Ultrasounds not working
Symptoms: the tip does not vibrate.
User Manual | Piezotome Cube | J50101 | V4 | (17) | 03/2018 | NO37EN010D - Page 27/39