Troubleshooting
42 Cary Eclipse Fluorescence Spectrophotometer User’s Guide
Instrument offline
Problem
When I start the Cary WinFLR software, the application reports that
the instrument is ‘Offline’.
Solutions
Make sure the computer has been restarted after the Cary Eclipse
WinFLR software is installed.
Check the connection of the main instrument cable (USB-GPIB-
HS) attaching the computer to the instrument.
Ensure the instrument has completed its initialization tests
before you start the Cary Eclipse WinFLR software.
Contact your local Agilent office.
Connect button instead of Start
Problem
When I start the Cary Eclipse WinFLR application, I want to use the
‘Start’ button but it has changed to a ‘Connect’ button — why?
Solution
Check to see if you have any other Cary applications running. If they
are not collecting data, click the ‘Connect’ button to get control of the
instrument.
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