2-12 Service Guide E8364-90026
General Product Information PNA Series Microwave Network Analyzers
Agilent Support, Services, and Assistance E8362B, E8363B, E8364B
Agilent Support, Services, and Assistance
Information on the following topics is included in this section.
• “Service and Support Options”
• “Calibration Options”
• “Contacting Agilent”
• “Shipping Your Analyzer to Agilent for Service or Repair”
Service and Support Options
The analyzer’s standard warranty is a one-year return to Agilent Technologies service
warranty.
NOTE
There are many other repair and calibration options available from the
Agilent Technologies support organization. These options cover a range of
service agreements with varying response times. Contact Agilent for
additional information on available service agreements for this product. Refer
to “Contacting Agilent” on page 2-13.
Calibration Options
Option R-50C-001, Commercial Calibration with Data
This option adds a calibration label, a calibration certificate, and the corresponding
calibration data on a CD-ROM. This calibration conforms to ISO 9001.
This certificate and data can be obtained by sending your analyzer to Agilent for
calibration, along with an order for R-50C-001. Refer to “Shipping Your Analyzer to Agilent
for Service or Repair.”
Option R-50C-002, Standards Compliant Calibration
This option adds a calibration label, an ISO 17025 calibration certificate, and the
corresponding calibration data, measurement uncertainties, and guardbands on a
CD-ROM.
This certificate and data can be obtained by sending your analyzer to Agilent for
calibration, along with an order for R-50C-002. Refer to “Shipping Your Analyzer to Agilent
for Service or Repair.”
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