Airtel STB - Magic of Quick View

33
Get Help
Troubleshooting Tips
Read these troubleshooting tips in case you have a problem using your Airtel digital TV equipment. In case the problem
still persists, do call us.
Problem
No picture / No sound / No front
panel display.
No picture, no sound but the
front panel shows the display.
No Picture, no sound but the
indication on the front panel of
the
Set Top Box is correct.
Possible Cause
Set Top Box is not plugged into the
mains or is not switched on.
The Set Top Box is on Standby mode.
1.You are watching TV through your
cable operator, aerial connection or
VCD, DVD player.
2.The AV connection is wrong.
3.The connections are right, but the
TV is not connected up to external
AV source [AV1, AV2 or DVD].
4.The cable connection may be
faulty [damaged, broken] or missing.
Action
Check main connections. Press the
power button on the front of the STB
Press on the power button on
the Remote control to bring the
Set
Top Box
out of standby mode.
1.Press the AV button on your remote.
2.Check the AV connection in the STB.
3.Check the TV’s AV connection.
4.Check all your connections and see
connection diagram or call us.
Get Help
Get Help