Making a call 
Use one of the following: 
•  Dial the destination number. The hands-free mode is activated automatically. 
•  Unhook the handset   Dial the destination number.  
•  Press the Off-hook key of the headset   Dial the destination number. If your headset has no Off-
hook/On-hook key, use the phone keys and switch on the audio on the headset ( ). 
•   Press the on-hook/off-hook key of the Bluetooth® device (Bluetooth® Wireless handset)   
Dial the destination number. 
•   Hands-free   Dial the destination number. 
•  Programmed line key. 
•  Dial by name (enter the first letters of the contact's name on the alphapad and press OK to start 
the search). 
•   Redialing from the call log. 
•   Redial last number. 
To make an external call, dial the outside line access code before dialing your contact number. 
For the phones 8018/8008G/8008 DeskPhone, the redial key is associated with the Off-hook key when 
the phone is in idle state:  . 
 
The duration of your external call may be limited in time by the administrator. In this case, a beep sounds 
and/or a message will be displayed on the screen 20 seconds before the end of the communication. 
If the internal or outside number does not reply: 
•  Interphony: broadcast a message on the loudspeaker of the free terminal. 
•  ¤Callback: request callback to a busy terminal. 
•  Text: send a written message. 
  Receiving a call 
Answer the call depends on audio devices connected to you phone: handset, headset, hands-free, 
external hands-free or loudspeaker. 
Use one of the following: 
•  Lift the handset to take the call. 
•   Press the On-Hook/Off-Hook key on the Bluetooth® handset to take the call (if handset is not 
on-hooked) - Bluetooth® Wireless handset. 
•  Press the On-Hook/Off-Hook key on the headset to take the call.  
•   Or   Or     Press the 'take the call', 'loudspeaker' or 'line key' key to take the call in 
hands-free mode. If the headset is connected, you automatically answer the call with the 
headset. 
•   Take call Or     Take the call with the headset if connected, or in hands-free mode. If the 
headset is connected, you automatically answer the call with the headset.