Alcatel Advanced Reflexes - Contents

12
CC OO NN TT EE NN TT SS
YYOOUURR CCAALLLLSS
Making an external call ................................................................................18
Making an internal call .................................................................................18
Calling the attendant ....................................................................................19
Consultation Call .........................................................................................19
Calling an associate (or other key individual) ...................................................20
Answering a call..........................................................................................20
Answering other calls during a conversation ....................................................20
Transferring a call........................................................................................21
Putting a call on hold ...................................................................................22
If you forget or lose a call on hold ..............................................................22
Switching between calls (Broker Calls).............................................................22
Picking up calls ringing at another terminal......................................................23
To pick up a call ringing at another terminal (in your pickup group) ...................23
To pick up a call ringing at another terminal (not in the pickup group) ................23
Calling - using your
Advanced personal directory..........................................23
Calling - using a programmed key.................................................................24
Talking with two other people at the same time (Conference Call) .......................24
Casual Conference (up to six parties)............................................................ 25
Parking a call..............................................................................................26
Requesting a callback (from an idle or busy station)..........................................27
Camping on an internal party who is busy......................................................27
Answering a night service bell .......................................................................28
Entering a scheduled (Meet-me) conference......................................................28