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Alcatel Advanced Reflexes - Conference Calls

Alcatel Advanced Reflexes
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22
Notes : If you prefer, you can transfer the call without waiting to see if the second party
answers (even if their line is busy).
Depending upon your systems trunking service, transferring calls between two
outside lines may not be possible.
PPuuttttiinngg
aa
ccaallll
oonn
hhoolldd
If you are in conversation with an internal or external party, you may want to put
your party on hold, and be able to retrieve the call later at the same terminal.
To put a call on hold:
(or press the line key for a new call).
To return to the first caller (on hold), press the line key for that call.
IIff
yyoouu
ffoorrggeett
oorr
lloossee
aa
ccaallll
oonn
hhoolldd
If you should hang up while someone is on hold, the line key icon relating to the
line key will indicate this and your phone will ring. To recover the call,
pick up the handset and press the line key.
SSwwiittcchhiinngg
bbeettwweeeenn
ccaallllss
((BBrrookkeerr
CCaallllss))
If you are in conversation with one caller and have another caller on hold, you can
switch back and forth between them. This is sometimes known as a broker call.
HOLD

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