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GGLLOOSSSSAARRYY
BBAARRGGEE--IINN
Feature that enables a station to intrude into a conversation already in progress between two other
parties (at least one of whom is internal).
BBRROOKKEERR
CCAALLLL
Feature which allows you to conduct two conversations at the same time, switching from one to
the other, as needed.
CCAALLLL
PPIICCKKUUPP
Feature which allows you to pick up a call coming into a different terminal within the same call
pickup group.
CCOONNFFEERREENNCCEE
CCAALLLL
Feature which allows you to speak with two parties at the same time.
DDTTMMFF
DDIIAALLIINNGG
Acronym for: Dual Tone Multi-Frequency dialing. DTMF (Tone) dialing transmits audible codes
over the telephone line, allowing the caller to operate equipment or systems (e.g., bank,
automated attendant, remote-operated answering machine, etc.) by telephone.
HHOOLLDD
Feature which allows you to have a party wait while you perform a second operation, and then
return to the call at the same station.
HHUUNNTT
GGRROOUUPP
Set of terminals configured so that incoming calls can be answered by the next available terminal
in the hunt group sequence. A hunt group may be assigned a specific number in the directory or
phone book.
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