8Ver. 1.01
■ If you have Captive Port Login it must be disbled
■ These ports are open outbound:
tcp 443, 3310, 8080
udp 1094, 123
■ These URLs are whitelisted:
htt
htt
htt
htt
htt
htt
– 4 Network Requirements
■ Admin Portal: Username and Password (URL: https://login.alcatraz.ai/)
■ Request Asset Panda login credentials from Alcatraz if uploading images
■ Request a badge with access granted so you can test the Rock and tethered reader after
installation
■ Review info for:
End User Account Name - the customer the Rock is intended for.
Site Name - number of sites and how many to install at each site.
Record the Rock Operational Mode to configure on-site (ex. 1FA, 1FAF, 2FA, mask).
Important: The Rock must not be left in Demo mode and will need to be configured for
the intended operational mode. For On-Premise, the Rock must be unpowered if the
appliance has not been installed.
– 5 Credentials
– 6 Additional
■ 2-gang switch box (refer to Rock Install Guide for orientation)
■ 22/6 cable, 5-9 conductor, Genesis 12061109 or equivalent (Wiegand)
■ 4 conductor shielded twisted pair, Belden 3107A or equivalent (OSDP)
■ Shielded cat5e or higher cable
■ Level
■ Measuring tape
■ Wire stripper
■ Cutter
■ #2 head Phillips screwdriver
■ Gel filled B connectors or equivalent
– 1 Required for Installation and not provided in box. Installer must provide:
– 2 Tools
Cloud-Hosted Pre-installation Requirements
Before arriving at the installation site, review the following checklist to ensure installation, network, and
tool requirements are met.
■ The network port and associated policy is configured for PoE+ (802.3at Type 2)
■ If the network port is not PoE+ then a PoE+ injector must be provided (802.3at Type 2)
■ The Ethernet cable from the PoE+ network port to the Rock is cat5e or higher, must be in good
condition, and shorter than 100m.
■ A PoE+ tester to confirm that at least 30W can be provided over the ethernet cable. (Confirms
that PoE+ (802.3at Type 2) is properly configured on the network port and that the ethernet cable
is good quality.)
■ Note that for UL294B installations, a UL294B certified injector is required
– 3 PoE+ (802.3at Type 2) 30W Requirements
■ Generate QR code for configuring the Rock’s network settings and note which Rock the QR
Code is associated with if multiple Rocks are being installed that day.
ps://login.alcatraz.ai:443
ps://platform.alcatraz.ai:443
ps://logs.alcatraz.ai:443
ps://storage.alcatraz.ai:443
ps://sync.alcatraz.ai:3310
ps://mender.alcatraz.ai:8080