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alcatraz Rock - Cloud-Hosted Pre-installation Requirements

alcatraz Rock
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8Ver. 1.01
If you have Captive Port Login it must be disbled
These ports are open outbound:
tcp 443, 3310, 8080
udp 1094, 123
These URLs are whitelisted:
htt
htt
htt
htt
htt
htt
– 4 Network Requirements
Admin Portal: Username and Password (URL: https://login.alcatraz.ai/)
Request Asset Panda login credentials from Alcatraz if uploading images
Request a badge with access granted so you can test the Rock and tethered reader after
installation
Review info for:
End User Account Name - the customer the Rock is intended for.
Site Name - number of sites and how many to install at each site.
Record the Rock Operational Mode to configure on-site (ex. 1FA, 1FAF, 2FA, mask).
Important: The Rock must not be left in Demo mode and will need to be configured for
the intended operational mode. For On-Premise, the Rock must be unpowered if the
appliance has not been installed.
– 5 Credentials
– 6 Additional
2-gang switch box (refer to Rock Install Guide for orientation)
22/6 cable, 5-9 conductor, Genesis 12061109 or equivalent (Wiegand)
4 conductor shielded twisted pair, Belden 3107A or equivalent (OSDP)
Shielded cat5e or higher cable
Level
Measuring tape
Wire stripper
Cutter
#2 head Phillips screwdriver
Gel filled B connectors or equivalent
– 1 Required for Installation and not provided in box. Installer must provide:
2 Tools
Cloud-Hosted Pre-installation Requirements
Before arriving at the installation site, review the following checklist to ensure installation, network, and
tool requirements are met.
The network port and associated policy is configured for PoE+ (802.3at Type 2)
If the network port is not PoE+ then a PoE+ injector must be provided (802.3at Type 2)
The Ethernet cable from the PoE+ network port to the Rock is cat5e or higher, must be in good
condition, and shorter than 100m.
A PoE+ tester to confirm that at least 30W can be provided over the ethernet cable. (Confirms
that PoE+ (802.3at Type 2) is properly configured on the network port and that the ethernet cable
is good quality.)
Note that for UL294B installations, a UL294B certified injector is required
– 3 PoE+ (802.3at Type 2) 30W Requirements
Generate QR code for configuring the Rock’s network settings and note which Rock the QR
Code is associated with if multiple Rocks are being installed that day.
ps://login.alcatraz.ai:443
ps://platform.alcatraz.ai:443
ps://logs.alcatraz.ai:443
ps://storage.alcatraz.ai:443
ps://sync.alcatraz.ai:3310
ps://mender.alcatraz.ai:8080

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