Alesis Trigger iO User Manual

26
TROUBLESHOOTING
SYMPTOM CAUSE SOLUTION
The display does not light
up.
No power. If you are using USB power, check that the
power switch on the back of the Trigger IO is
in the OUT (USB) position. If you are using
an AC adapter, check that the adapter is
plugged into a live power outlet and that the
power switch is in the IN (AC) position.
Trigger IO USB not properly
connected.
Check your computer’s USB connections to
confirm that the Trigger IO is recognized and
installed. Turn you computer off and then on
again if necessary. (Choose “shut down”
rather than “restart” to ensure that the USB
devices are properly reset.)
Problems caused by use of a
USB hub.
Try unplugging the Trigger IO from any USB
hubs and connecting directly to the computer.
Software application not set up to
receive MIDI data from Trigger IO
controller.
Ensure that the Trigger IO or “USB” MIDI
device is listed as an active MIDI source in
your application.
Software application not receiving
MIDI data.
Many software applications have MIDI IN and
OUT indicators. Play the triggers and look for
the MIDI IN light to indicate activity.
Trigger IO’s MIDI channel not the
same as application’s incoming
MIDI channel.
Be sure that the Trigger IO is sending on the
channel that the target device expects.
MIDI:
No sound from target
device.
Trigger IO’s 5-pin MIDI OUT not
connected to sound source’s
MIDI IN.
Ensure that any 5-pin cables are connected to
the proper inputs and outputs.
If using a footswitch with the INC/DEC input,
turn the unit’s power off, wait a moment, and
then turn it on again. Please always make
sure that footswitches and triggers are
connected to the Trigger IO prior to powering
on the unit.
My footswitch behaves in
an opposite manner.
Footswitch was plugged in after
power was turned on.
For other footswitches, go to Trigger Type
and reselect the type with the footswitch in the
UP position.
My pad is triggering even
when no pads are hit.
The pad’s Gain setting is set too
high or the Threshold is too low.
Lower the pad’s Gain setting or raise the
Threshold setting.

Alesis Trigger iO Specifications

General

Brand	Alesis
Model	Trigger iO
Category	Recording Equipment
Language	English