Alpha FXM 1100 - Troubleshooting Common Issues

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8. Troubleshooting
When the front panel alarm LED is illuminated or flashing, the Alpha FXM has a malfunction. The alarm and fault
submenus describe the malfunction. The Alpha UPS Monitor can also be used for troubleshooting.
8.1 Procedure
1. Press the SELECT button.
2. The LCD may display one or more conditions in the following table.
3. Press the SCROLL button to see if more than one malfunction is present.
4. To clear the malfunction from the screen, press and hold the SELECT button for 5 seconds.
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Over Load
The Alpha FXM is overloaded. Remove excess loads.
Batt Temp High
The battery temperature is above the
specification limit.
If used, ensure that the battery fan
is working. Contact Alpha Technical
Support to purchase an upgrade if
required.
Batt Temp Low
The battery temperature is below the
specification limit.
Use optional battery heating mats or
heater. Contact Alpha technical support
to place the order.
Batt Low Warning
The batteries are almost discharged.
Also see “Adjusting and Controlling the
Alpha FXM, #35: Low Battery Warning
Voltage”.
Ensure that the Alpha FXM charger is
working. If the charging voltage is low,
the battery may need to be replaced.
FAN Alarm
The fan has failed.
Contact Alpha technical support. The
fan is not a replaceable part.
Temp Probe Unplug
The temperature probe is unplugged.
Plug it back into the Alpha FXM or
change the probe.
User Input Alarm
When the user input is shorted. See
“User Input: S2”.
Check the user input parameters.
In Freq Out Of Range
The line frequency is outside of the
Alpha FXM’s allowable range. The
Alpha FXM goes into Inverter mode.
Info only.
Weak Battery
The battery is being monitored
continuously in the background in
Line mode. This alarm is issued if the
battery did not pass the background
scan.
Check the battery life and replace the
battery if necessary.
Battery Test
The Alpha FXM is performing a battery
test.
Info only.
Batt Breaker Open
The battery breaker is opened.
Ensure the battery breaker is
functioning.
Wrong_Softwre
The Alpha UPS Monitor is invalid (either
version or p/n).
Contact Alpha technical support.