AlphaTheta DDJ-FLX2 - Page 134

Additional information
134
En
Connection
 The unit isn’t recognized by your PC/Mac.
• Connect the supplied USB cable correctly. See: Connections
(page 26)
• When using a USB hub, be sure it's a product recommended by the
manufacturer of your PC/Mac.
• Quit any other open applications including screen savers and
antivirus security software on your PC/Mac. (Before quitting antivirus
security software, disable the internet connection to ensure the
security of your PC/Mac.)
• Disconnect any external hard disk, keyboard, etc. Use the internal
hard disk only.
• If your PC/Mac has multiple USB ports, try connecting to another
one.
• For Mac, launch the macOS utility software [Audio MIDI Setup],
click [Windows] on the menu bar, and check that [Show Audio
Devices] > [DDJ-FLX2 Audio Out] is displayed.
• For Mac, the sound setting may not be correct. Disconnect the USB
cable, launch the macOS utility software [Audio MIDI Setup], and
display [MIDI Window] or [MIDI Studio]. Select the [DDJ-FLX2]
icon, and click [Remove Device]. (The icon may be [USB MIDI
Device] instead of [DDJ-FLX2]. In this case, select [USB MIDI
Device].) Connect the unit with the USB cable again. The [DDJ-
FLX2] icon is displayed.
• For Windows, check that [DDJ-FLX2] is displayed under [Device
Manager] > [Sound, video and game controllers].
 When the unit is connected to a mobile device via USB, the unit
isn't recognized by the mobile device.
• Connect the USB cable correctly. See: Connections (page 26).
• Change the USB cable.