Animo OptiBean Touch - Display Messages; Malfunctions

EN 102 2017/06 Rev. 2.0
OptiBean (XL) Touch
6.2 Display messages
6.3 Malfunctions
Problem Possible cause Correction
Out of order boiler filling Boiler is still empty, boiler is not
filling up or is filling up too slowly.
No action required.
Out of order boiler heating The boiler temperature is too low
because too much water is used.
Wait until the boiler temperature
has reached the correct level.
Out of order drip tray full Drip tray is full. Empty drip tray.
Out of order waste bin full Waste bin full Empty waste bins.
Out of order waste bin is miss-
ing
Waste bin is missing. Replace the waste bins.
Out of order door open The door is open. Close the door or use the door
pin.
Out of order stand-by The machine is on stand-by. Remove the stand-by mode in
the configuration menu.
Close door The door is not closed correctly. Close the door.
Rinse The rinsing program has not
been carried out.
Carry out the rinsing program.
Refer to 5.2.4.
Service boiler The boiler needs service. Contact the dealer or service
engineer.
Cup sensor left error There is a problem with the left
cup sensor.
Contact the dealer or service
engineer.
Cup sensor middle error There is a problem with the mid-
dle cup sensor.
Contact the dealer or service
engineer.
Cup sensor right error There is a problem with the right
cup sensor.
Contact the dealer or service
engineer.
Problem Possible cause Correction
The machine does not work. Broken fuse. Check the fuses.
The machine is switched off. Switch on the machine.
Broken cable. Check the power cable.
The machine does not
respond.
The machine is in stand-by. Switch off the stand-by mode.
Bad product taste. The canister is empty. Fill the canister.
The canister is incorrectly posi-
tioned.
Position the canister correctly.
The outlet of the canister is
blocked.
Clean the outlet of the canister.
The distributor of the canister
does not work.
Check the distributor of the can-
ister or clean the canister.
Wrong ingredient. Use the correct ingredient.
The ingredient is solidified
(caked).
Replace the ingredient.