Customer responsibilities
Personnel
Responsibilities
Site preparation/
installation
coordinator
• Receives and inspects the instrument.
• Unpacks and stores the reagents and plates as specified.
• Reviews the site preparation guide for safety information and the instrument requirements.
• Coordinates personnel and tasks.
• Chooses the installation site.
• Reviews checklists with applicable personnel, then the service representative
[1]
, to verify
that the site is properly prepared.
• Schedules the installation and informs personnel of the installation day.
• Ensures that the site is clear of unnecessary material on the installation day.
• Is available during installation to assist the service representative.
[1]
Laboratory safety
representative
• Reviews the site preparation guide for safety information.
• Ensures that the required safety practices and equipment are in place.
• Is available at all times while the service representative is at the customer's facility.
[1]
Laboratory
personnel/
primary users
• Reviews safety information.
• Ensures that all customer-provided materials for installation are present at the site.
• Ensures that primary users (responsible for training other users) are available during
installation, so that they can be trained on the instrument.
[1]
Facilities
personnel
• Ensures that the installation requirements are met for:
– Space at the installation site
– Building clearances
– Humidity and temperature
– Waste collection
– Electrical supply
– Computer
(optional)
– Safety and installation materials
• If possible, moves the instrument packages to the site before the installation date.
• Is available during installation to assist service representative and laboratory personnel.
[1]
• Ensures that at least two people are available to help the service representative move and
position the instrument.
[1]
Network or
IT specialist
(if the instrument
will be connected
to a network)
• Ensures that active, tested local area network (LAN) connections are in place.
• Ensures that network hardware is compatible with an RJ45-type connector.
• If necessary, supplies additional cables.
• Is available during installation to connect the instrument to the network.
[1]
• If applicable, provides and installs a network or dedicated printer.
• Ensures that the
QuantStudio
™
3 and 5 Real-Time PCR Systems IT Checklist
(Pub. No. MAN0013738) has been completed and returned.
[1]
R
equired for service representative installation of the instrument.
Customer responsibilities
4
QuantStudio
™
3 and 5 Real-Time PCR Systems Site Preparation Guide | MAN0010405 C.0
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