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Troubleshooting Spa Problems
1. Nothing functions: The GFCI Breaker has tripped or there is a power failure.
Test GFCI Breaker. Turn breaker back on and see if spa powers up, if not contact your
factory authorized dealer.
2. Spa does not heat: Check to see if the heat indicator is on or there are any error
messages on the topside control panel. If the heat indicator is on and no error
message appears contact your factory authorized dealer.
3. Poor Jet Pressure: First check to see that the jet(s) are turned on fully. Check your
lter to see if it’s clogged or dirty. Next, check to see if the jet(s) are obstructed or if the
venturi air dial is turned on. Finally, check to see if the jet(s) are surging. If so, your
pump is cavitating (sucking in air). This usually occurs when the water level is too low
and can be solved by adding water to the spa. If the problem still persists, contact
your factory authorized dealer.
4. Light is not functioning: Follow the LED replacement section.
5. Spa comes on by itself: This function is normal when heating and ltering.
No action required.
6. Spa doesn’t drain completely: The spa is drained by gravity. It will not always
drain fully. It is not necessary to drain the spa in its entirety except when winterizing
the spa. If you wish to remove the last little bit of water, we recommend you vacuum it
out with a wet/dry vacuum.
Technical Support:
Instructional videos are available to assist you at http://www.arcticspas.com/support/
Owners Manual - Arctic Spas®
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