Arris Touchstone TG862G

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Release 8 STANDARD 1.1 August 2016 Touchstone TG862G Telephony Gateway User Guide

5. Configuring Your Ethernet Connection ................................................................... 26

Requirements .................................................................................................................. 26

How to use this Chapter .................................................................................................. 26

TCP/IP Configuration for Windows Vista ......................................................................... 26

TCP/IP Configuration for Windows 7, Windows 8, or Windows 10 ................................ 27

TCP/IP Configuration for Mac OS X ................................................................................. 27

Using the Telephony Gateway ............................................................................... 29

Setting up Your Computer to Use the Telephony Gateway ............................................ 29

Indicator Lights for the TG862G ...................................................................................... 30

Wiring Problems ..................................................................................................... 30

Patterns: Normal Operation (LAN and Telephone) ................................................ 31

Patterns: Normal Operation (WAN and Battery) .................................................... 31

Patterns: Startup Sequence .................................................................................... 32

Using the Reset Button ........................................................................................... 33

Resetting the Router to Factory Defaults ............................................................... 33

Booting from Battery .............................................................................................. 34

Troubleshooting .................................................................................................... 35

The Telephony Gateway is plugged in, but the Power light is Off .................................. 35

I'm not getting on the Internet (all connections) ............................................................ 35

I'm not getting on the Internet (Ethernet) ...................................................................... 35

I'm not getting on the Internet (Wireless)....................................................................... 36

My wireless Internet connection stops working sometimes .......................................... 36

I can get on the Internet, but everything is slow ............................................................ 36

I don't have a dial tone when I pick up the phone - why? .............................................. 36

Glossary ................................................................................................................ 38

Arris Touchstone TG862G - Page 4