Technical Support
Synergy
RF™
System Service Guide
DFU-0276-4r0_fmt_en-US Page 31 of 50
6.0 Technical Support
For assistance in using the products identified in the User’s Guide, contact an Arthrex
representative or call the Arthrex Technical Support Hotline at 1-(888) 420-9393,
Monday through Friday from 9:00 AM to 5:00 PM EST; at +49 89 909005 8800 or
techsupport@arthrex.de from 8:00 AM to 5:00 PM CET.
6.1 How to Display the Software Version
Technical Support may request the software version of the console. Follow these
instructions to display the software version.
1. Power On the AC mains power switch [Table 2, item 1] on the AR-9800.
The software version is displayed during the power up sequence.
2. Refer to Section 5.2 of the User’s Manual to show how to display the full
software version using the info button.
7.0 Repair Policy
Contact Arthrex for a Return Authorization Number and instructions, prior to returning
the device.
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