Chapter 1: Product Introduction
1-2
If any of the above items is damaged or missing, contact your retailer.
1.1 System package contents
Check your system package for the following items.
1.2 Serial number label
Before requesting support from the ASUS Technical Support team, you must take note of
the product’s serial number containing 12 characters such as xxS0xxxxxxxx shown as the
gure below. With the correct serial number of the product, ASUS Technical Support team
members can then offer a quicker and satisfying solution to your problems.
xxS0xxxxxxxx
TS100-E10-PI4
Model Name TS100-E10-PI4
Accessories 1 x TS100-E10-PI4 Support CD
1 x Windows 10 Recovery DVD (for OS bundled SKU)
1 x AC Power Cable
1 x COM port Cable
Optional Items Smart Card Reader
Anti-Virus CD pack
DVD-RW
Keyboard and mouse
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