63
Cannot join a 
conversation in progress.
Display screen is blank.
Make sure the power cord is connected to 
both the phone and an electrical outlet not 
controlled by a wall switch.
•
The call privacy feature 
does not work.
In some installations that have fiber optic service 
(digital service to the building, analog service 
within the building), the signals to the extensions 
might not support the call privacy feature.
•
The call privacy feature prevents another set on 
the system from interrupting a conversation.
Make sure you press the LINE button to release 
privacy. (See Call privacy on page 21.)
•
•
Appendix J
Troubleshooting
Operation during a power 
failure.
This phone operates during a power failure if 
a working battery is installed. You are able to 
answer calls with the handset and dial calls 
using the dial pad keys and the one-touch or 
redial features. No other features will work until 
power is restored. All programming is retained 
during a power failure.
•
Error tone (fast busy sig-
nal) when making a page 
call.
The Do Not Disturb feature is activated at the 
extension you are calling.
•
A double beep sounds 
every 30 seconds.
There is a call on hold at this extension. Press 
and release the LINE button of the call on hold 
to return to the call and turn off the reminder 
beep.
•
The telephone line cord might be malfunctioning. 
Try installing a new telephone line cord.
Make sure the Do Not Disturb feature is not 
activated (page 15).
If you are on a call, a beep alerts you of 
incoming calls on the other lines.
•
•
•