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Appendix J
In case of difficulty
I cannot transfer outside
calls.
• If you are on a conference call with another
telephone in the same system (page 22), the call
cannot be transferred.
• If the destination telephone is on an outside call
or intercom call with another system telephone,
the call cannot be transferred.
• All extensions must have the same outside tele-
phone line connected to Line 1.
• Make sure you dialed the extension correctly.
• Make sure Line 1 is connected and has the same
phone number on all system phones.
• The destination telephone may be on an external
call. Wait and try again.
• Make sure the Do Not Disturb function is turned
off on the destination system telephone (page 15).
• Make sure the [INTERCOM] light is off before you
make a page or Intercom call. If the light is on, the
system is busy or the intercom is unavailable. Try
again when the intercom light goes out.
• Make sure the telephone line cord connected to
line jack L1/L2 was provided with the telephone.
• Check to make sure that each telephone set has
a unique extension number. If the sets receive
AC power at the same time, either at initial
installation or after a power failure, the
extension numbers may be the same. Refer to
the EXTENSION NUMBER section on page 32 of
the installation guide.
I cannot page or make
intercom calls.
• If the other telephones in your home are having
the same problem, the problem is in the wiring or
local service. Contact your local telephone company
(charges may apply).
• If you are using the speakerphone, eliminate any
background noise. Noise from a television, radio,
or other appliances may cause the telephone to
not dial out properly. If you cannot eliminate the
background noise, first try muting the telephone
before dialing, or dialing from another room in
your home with less background noise.
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