ATEN CS1734B User Manual

Appendix
43
Technical Support
Technical support is available both by email and online (with a browser over
the web):
International
North America
When you contact us, please have the following information ready beforehand:
 Product model number, serial number, and date of purchase.
 Your computer configuration, including operating system, revision level,
expansion cards, and software.
 Any error messages displayed at the time the error occurred.
 The sequence of operations that led up to the error.
 Any other information you feel may be of help.
Email Support support@aten.com
Online
Support
Technical Support http://support.aten.com
Troubleshooting
Documentation
Software Updates
http://www.aten.com
Telephone Support 886-2-8692-6959
Email Support ATEN TECH support@aten-usa.com
ATEN NJ sales@aten.com
Online
Support
Technical Support ATEN TECH http://www.aten-usa.com/support
ATEN NJ http://support.aten.com
Troubleshooting
Documentation
Software Updates
ATEN TECH http://www.aten-usa.com
ATEN NJ http://www.aten.com
Telephone Support ATEN TECH 1-888-999-ATEN
ATEN NJ 1-732-356-1703

ATEN CS1734B Specifications

General

HD type	2K Ultra HD
Scan interval	1, 3, 4, 5, 8, 10, 15, 20, 25, 30, 35, 40, 45, 50, 55, 60, 70, 80, 90, 99, 100, 240, 250, 255 s
Video bandwidth	60 Hz
Maximum resolution	2048 x 1536 pixels
Firmware upgradeable	Yes
Headphone outputs	5
USB connector type	USB Type-A
Number of computers controlled	4
Product color	Black, Grey
LED indicators	Activity, USB
Housing material	Metal
Wired remote switch	No
Power source	DC
Output voltage	5.3 V
Power consumption (typical)	3.4 W
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 50 °C
Operating relative humidity (H-H)	0 - 80 %
Harmonized System (HS) code	85176200

Weight and Dimensions

Depth	88 mm
Width	210 mm
Height	55.5 mm
Weight	780 g