39
Troubleshooting
Problem
Checks to carry out
does not light up.
The display is on standby. Press any button to activate the display.
Check that the appliance is powered on. Check that the switch is in
position I.
does not light up.
The heating indicator lights up when the resistor is powered on.
Check that the indicator light is active. Consult the "Heating standby
indicator". Check the ambient temperature of the room and the
temperature.
temperature is
different from that
displayed by the
appliance.
You have to wait at least 6 hours for the temperature to stabilise.
Depending on your installation, you may get a different temperature
reading to that displayed on the appliance. You can adjust
the setpoint temperature to the temperature read in the room.
See "Calibration".
The appliance does
not heat up.
If you are programming, check that you are in a Comfort time slot.
Check that the installation’s circuit breakers are engaged or that the
load-shedding device (if present) has not stopped the
appliance from
functioning. Check the ambient temperature of the room: if it is
higher than the set temperature, the appliance will not heat up.
all the time
Read the temperature at the bottom right of the appliance (this is
where the s
ensor is located). If this temperature is below the set
temperature, then the appliance should be heating. If there is a
significant difference between the temperature at the bottom right of
the appliance and the ambient temperature of the room, we
recomme
nd that you rectify the appliance's surroundings accordingly.
Otherwise, we recommend that you check the appliance's power in
relation to the dimensions of the room and the structure. Also
ensure that the product is heating an enclosed area (no influx of a
from unheated rooms). In the event of a problem (
etc.), cut the power to the appliance (fuse, circuit breaker
10 minutes, then switch it on again.
There may be a problem in the electrical network. In the event of a
problem (thermostat locked, etc.), cut the power to the appliance (
fuse,
circuit breaker) for about 10 minutes, then switch it on again.
The appliance is
heating when the
window is open
There may be a short delay between the opening of the window and
its detection. If outside temperatures are mild, or due to the
configuration of the room, it may take longer to switch to Frost
Protection (it is the appliance sensor which detects the drop in
temperature and activates Frost Protection mode). If the room
temperature drops below 7°C, the appliance starts heating.