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5

Table of Contents

Default Chapter1
- User Guide1
- Revision History4
- Table of Contents6
Welcome14
- Basic Features14
- IP Deskphone Controls16
- IP Deskphone Display20
  - Cleaning the IP Deskphone LCD Display Screen21
- Context-Sensitive Soft Keys21
  - Idle Display Screen after Dial Pad Input28
  - In-Call Context-Sensitive Soft Keys29
- Navigation Keys36
- Available 1230 IP Deskphone Call Features39
- Security Features39
  - Secure Connection39
Regulatory and Safety Information41
- Other44
- Denan Regulatory Notice for Japan44
Using Your Avaya 1230 IP Deskphone45
- Getting Started45
- Before You Begin46
- Connecting the Components46
- Attaching the Foot Stand (Optional)47
- Connecting the Handset48
- Connecting the Headset (Optional)48
- Connecting AC Power (Optional)48
- Connecting the LAN Ethernet Cable49
- Connecting the PC Ethernet Cable50
- Wall Mounting (Optional)50
- Entering Text50
- Entering Text Using the IP Deskphone Dialpad51
  - Enabling and Disabling the # Ends Dialing Feature53
  - Configuring the Dialpad to Alphanumeric Dialing55
Accessing the IP Deskphone57
- Logging on57
- Timed Logoff66
- Confirmation Logon Screen69
- Logging off from the IP Deskphone70
  - Logging off Multiple User Accounts71
- Making an Emergency Call71
  - Location Information73
Configuring the Avaya 1230 IP Deskphone75
- Adjusting the Display Screen Contrast75
- Creating the Idle Screen Text Display76
- Configuring Menu Auto Back-Out77
- Selecting a Ring Pattern79
- Adjusting the Volume80
  - Adjusting the Ring Volume80
  - Adjusting the Volume of the Handset, Headset, and Handsfree Mode82
- Selecting a Language85
- Selecting the Date and Time Format86
Making a Call90
- Making a Call Using Off-Hook Dialing91
- Making a Call Using On-Hook Dialing93
  - Using Handsfree Calling93
- Using Call Subjects95
- Managing Call Subjects99
Receiving a Call103
- Caller Identification103
- Answering an Incoming Call104
- Redirecting an Incoming Call105
- Declining an Incoming Call107
  - Creating a New Call Decline Reason108
  - Managing Call Decline Reasons110
- Ignoring an Incoming Call112
- Receiving Intercom Calls113
- Receiving Paging Calls114
The Address Book115
- Viewing the Address Book115
- Initiating a Call from the Address Book116
- Call Back117
- Adding a Contact to Your Address Book118
- Editing a Contact in Your Address Book119
- Copying Information to the Address Book123
- Searching for a Contact in the Address Book125
  - Using the Search Feature in the Address Book126
- Using the Search Feature127
  - Using Local Search127
  - Using Global Search130
Call Inbox133
- Accessing the Call Inbox134
Instant Messaging145
- Configuring Instant Messaging145
- Composing an Instant Message148
- Instant Message Inbox/Outbox150
  - Accessing Instant Messages150
- Viewing the Content of an Instant Message152
While on an Active Call155
- Making a New Call155
  - Initiating a Call Using the Active Call Context-Sensitive Soft Key Menu156
- Call Waiting156
- Placing a Call on Hold157
- Using 3-Way Calling165
- Configuring a Conference Call168
- Ad Hoc Conferencing When Connecting to the Call Server169
  - Edit Domain Page171
- Transferring a Call173
- Using the Park Call Feature177
  - Using Park Call177
  - Retrieving a Parked Call178
Additional Features180
- Using the Friends Feature180
  - Accessing Your Friends List181
  - Editing Information of a Friend184
- Feature Keys188
- Feature Key Programming189
  - Remove a Programmed Feature Key203
- Feature Key Autoprogramming205
  - Creating a Feature Key Using the Copy Key210
- Using Call Forward212
- Configuring Do Not Disturb216
- Configuring a Presence State217
  - Adding a New Presence State Message219
- Configuring Privacy Settings220
  - Incoming Call Privacy220
  - Outgoing Call Privacy222
- Multiple Appearance Directory Number223
- Audio Codecs225
  - Audio Codec Selection225
  - Audio Codec Ordering225
- PC Client Softphone Interworking with the IP Deskphone226
  - Answer-Mode Settings226
- Automatic Remote Firmware Updates228
Multiuser229
- Initial Login230
  - Additional Logins230
  - Automatic Login231
- Logging out232
  - Primary Account Logout232
  - Secondary Account Logout233
- Server Failover233
  - Cable Unplugged233
- Upgrade Impacts to User Profiles234
- Line Keys235
- Making a Call237
- Receiving a Call238
- Being in a Call238
- Instant Messages239
- Menu Features240
- Modifying Settings240
- Programmable Keys241
  - Inbox, Outbox, IM Log242
- Address Books243
- User Status243
- Notifications247
- Account Selection248
Advanced Features249
- Viewing the IP Deskphone Information249
- Accessing the Services Menu250
- Network Menu260
- Customizable Banner for Login261
- Phone Information - Details Screen262
- Background Image263
  - Selecting an Image Screen264
- Service Package Group Support265
- Speed Dial List274
  - Speed Dial List Screen275
  - Auto Retrieve Flag276
- File Manager277
Visual Indicators278
- Visual Alerter/Message Waiting Indicators278
Quick Reference280
- Fixed Keys280
- Commonly Used Functions282
- Context-Sensitive Soft Keys284
  - When You Press the more284
- Display Screen Icons288
Third Party Terms290
- Third Party Terms for Avaya 11Xx 12Xx Sw Release 3.0 Thru 4.0 (Aug - Nov 2010)290
Terms You Should Know306
Index312

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