To return to a call parked at your extension:
1. Press Call Park.
or, Dial the Answer Back code #6 and then your extension number.
o You are connected to the call.
Call Pickup
To answer a call placed to your pickup group when your phone is idle:
Note: You can only use this feature if you and the called party have been assigned to the same pickup group by your system
manager.
1. Press Call Pickup.
or, Dial the Call Pickup code *7.
o You are connected to the ringing call.
To answer a new call while active on another:
1. Press Hold.
o The present call is put on hold.
o The held call icon is displayed.
2. Press Call Pickup.
o The called telephone stops ringing.
o You are connected to the incoming call.
Note: To return to the call on hold after completing call pickup, press the fluttering call appearance button.
Conference
To add another party to a call:
1. Press
.
2. When you hear dial tone, dial the number of the person you want to add to the call.
3. Wait for an answer.
4. To add the person to the call, press
again. (If the called party does not answer or does not want to join the
conference, press
. Then, you can return to the held call by pressing its call appearance button.
5. Repeat Steps 1 through 4 for additional conference connections.
To add a held call to an active call:
1. Press
.
2. When you hear dial tone, press the call appearance button corresponding to the held call.
3. Press
again.
To remove the last person added to the conference call:
1. Make sure that the conferenced call appearance is selected.
2. Press
.
Call Forwarding All Calls
To temporarily redirect all calls:
Note: Calls to an EAS agent login-ID extension cannot be forwarded. Also with EAS, if calls need to be forwarded for the
station you are logged into, forwarding must be done before you actually log in.
1. Press Call Forward.
or, Dial the Call Forward code *2.
{dial tone}
Note: If you have console permission and are not forwarding your own calls, dial the extension number whose calls
are to be forwarded. You will receive dial tone.
2. Dial the extension or phone number where calls are to be sent.
{confirmation tone}
2410 Digital Telephone End User Guide | 10 | Page
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