Avaya 2410 - Safety Information for Telephone Use

Hold
To put a call on hold:
1. Press
.
To return to the held call:
1. Press the call appearance button of the held call.
Note: Your system manager may have administered the Unhold feature. In this case, you can return to the held call by pressing
.
Transfer
To transfer the current call to another extension:
1. While on a call, press
.
2. When you hear dial tone, dial the number to which the call is to be transferred.
3. To transfer the call without announcing it, press
again, and hang up. The transfer is complete.
To announce the call before transferring it, wait for the called party to answer. Go to Step 4.
4. When the called party answers, announce the call. (If the line is busy or if there is no answer, press
. Then, you
can return to the held call by pressing its call appearance button.)
5. Press
again and hang up to complete the transfer.
o The “Transfer Completed” message is displayed.
Note: Your system manager may have administered the Transfer-on-Hang-up feature. In this case, you can transfer a call by
pressing
, dialing the number to which the call is to be transferred, and then hanging up. To cancel an attempted
transfer, press the original call appearance. If your system has auto-hold activated, use
to cancel a transfer so that the
potential transfer recipient is not left on hold.
Call Park
To park a call for retrieval from any extension:
Note: If Call Park has been assigned to your telephone, simply press Call Park then press Release; otherwise, follow the
instructions below.
1. Press Transfer.
{dial tone}
2. Dial the Call Park code *6.
{confirmation tone}
3. Press Transfer again.
o The call is parked.
4. Hang up.
To park a call at your extension (for retrieval at any extension) when a Call Park button is not administered:
1. Press
.
2. Enter the Call Park code *6.
3. When you hear confirmation tone, hang up.
To retrieve a parked call from another extension:
1. Pick up the handset or press
.
2. Dial the Answer Back code #6.
3. When you hear a dial tone, dial the extension at which you parked the call.
4. If returning to a call parked at your telephone, dial your own extension.
2410 Digital Telephone End User Guide | 9 | Page