Avaya 9400 series - Handling calls; Answering a call

Chapter 3: Handling calls
Use the procedures in this chapter to handle calls from your telephone. This includes procedures such as
answering a call, muting a call, and transferring a call.
Answering a call
About this task
When you receive an incoming call, the green LED associated with the call will flash. The
incoming call is usually selected automatically. However, if you are already on a call or if you
receive more than one incoming call at a time, you may need to select the call you want to
answer manually.
• If you are not on another call, do one of the following:
- Lift the handset.
- Press the call appearance button whose green LED flashes for the incoming
call.
- Press the Speaker button to answer using the speakerphone.
- Press the Headset button to answer using the headset.
- Press the ON button to answer using a wireless headset.
• If you are on another call, press the call appearance button whose green LED flashes
for the incoming call.
Note:
If the Auto Hold (Communication Manager) feature is enabled by your system
administrator, you can answer another call without first putting an active call on hold.
If Auto Hold is not enabled, you must put your active call on hold before answering
the incoming call; otherwise, you will drop the active call when you answer the
incoming call.
Avaya 9400 Series Digital Deskphone User Guide August 2011 15